At Quantum Catalyst, every piece is made just for you. As an artist-led label offering premium made-to-order garments, we do not carry excess inventory. This allows us to reduce waste, ensure quality, and offer exclusive designs — but it also means we cannot accept returns due to sizing errors, style swaps, or buyer's remorse.

To protect the integrity of our brand, every order is final unless there is a verified print or production error. If something arrives damaged or defective, we’ll make it right — fast. Just send clear photos on a flat, well-lit surface and we’ll review your request quickly and fairly.

Because each order is custom-made, we urge you to double-check sizing charts, color options, and product details before placing your order. This helps us reduce waste and ensures you get exactly what you were excited for.

Please understand: our policies are strict by necessity — not by attitude. We deeply appreciate your support of small, independent artists and want to ensure every order goes as smoothly as possible.

We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at QuantumCatalyst.Info@GMail.com. This quick and simple step will help us provide a speedy resolution.

Because products are made to order, we do not accept general returns or sizing-related returns. 

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

All of our products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.

After you’ve received your order, you have 30 days to address any Quality Issues. 

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Damaged/Quality Issues

For Replacement consideration, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Please email us with these details at QuantumCatalyst.Info@GMail.com

Refunds Policies

Product Orders Refund Policy

Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with Quality/Print issues. Orders are non-refundable. Replacement items will be sent out if they meet these requirements and you provide support with a photograph demonstrating the Quality/Printing issue. 

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at QuantumCatalyst.Info@GMail.com. We’ll be happy to troubleshoot the problem and find a resolution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries. Privacy Policy Terms of Service.